POINTR Easy Remote Support icon

POINTR Easy Remote Support

Category: Communication Date:2024-01-08

Rating: 4

Introduction

Introducing POINTR, the ultimate solution for industrial remote support. Say goodbye to complicated tools and hello to effortless collaboration with technicians in the field and technical experts from anywhere, in real-time. With POINTR's AR capabilities, you can provide direct knowledge on-site, improving processes and reducing downtime. Features like AR annotations, group calls, and compliance with GDPR ensure improved communication, documentation, and data privacy. It's suitable for remote guidance, maintenance, training, quality assurance, services, and sales. Experience improved efficiency and reduced costs with POINTR - download now for iOS, Android, Huawei, Mac OS, Windows, or smart glasses!

Key Features of POINTR Easy Remote Support App:

- AR annotations for improved communication and documentation: With POINTR, you can enhance your remote support experience by using augmented reality annotations. This feature allows you to visually communicate and document instructions, making it easier for technicians in the field to understand and follow the guidance.

- Group-Call with up to 5 participants: POINTR allows you to connect with multiple participants simultaneously, enabling seamless collaboration between technicians and experts. This feature ensures that everyone involved in the remote support session can actively contribute and share their insights.

- Guaranteed image quality even with low bandwidth: No need to worry about poor image quality during your remote support sessions. POINTR is designed to deliver high-quality video and audio, even when the internet connection is not optimal. This ensures that you can effectively communicate and troubleshoot issues without interruptions.

- Compliance with GDPR for data privacy and security: Protecting your data and ensuring privacy is a top priority. With POINTR, you can trust that your information is handled in compliance with GDPR regulations. This gives you peace of mind while collaborating remotely and sharing sensitive information.

- Use of external cameras for improved visual support: Take your remote support to the next level by using external cameras. POINTR allows you to connect external cameras to capture and share a better view of the remote site. This feature enhances the accuracy and effectiveness of troubleshooting, leading to faster resolution times.

- Field notes, image taking, and session recording for better collaboration: POINTR enables you to capture important information and document the remote support session. With field notes, image-taking, and session recording features, you can easily refer back to previous sessions and ensure that crucial details are not missed. This facilitates better collaboration and knowledge-sharing among team members.

Conclusion:

Experience effortless and efficient remote collaboration with POINTR Easy Remote Support App. With its comprehensive features such as AR annotations, group calls, guaranteed image quality, GDPR compliance, use of external cameras, and robust collaboration tools, POINTR revolutionizes the way you provide remote support. Whether it's remote guidance, maintenance, training, quality assurance, services, or sales, POINTR is the ultimate solution for improving efficiency and reducing costs. Don't miss out on the opportunity to transform your remote support experience - download POINTR now!

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