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PNB MetLife : khUshi

Category： Finance Date：2024-02-22

Rating： 4.5

Introduction

Introducing 'khUshi', the innovative and user-friendly customer service app by PNB MetLife. This one-of-a-kind insurance app is revolutionizing the way policyholders handle their queries and concerns. With khUshi, you can access key information about your policy, such as fund value and nominee details, with just a few taps on your phone. Need to update your KYC or change your address? The app has got you covered, and she even sets reminders for important tasks like premium due dates. With its easy login options and in-app payment feature, this app makes managing your insurance policy a breeze. Download the app now and experience the future of customer service. Stay tuned for more exciting features to come!

Features of PNB MetLife : khUshi:

❤️ Easy and convenient login options: The app offers multiple login modes, making it effortless for users to access their insurance policy information.

❤️ Hassle-free premium payment: Users can make in-app payments for their insurance premiums, ensuring a seamless and convenient experience.

❤️ Real-time access to policy details: Stay up-to-date with your insurance policy information, including renewal dates, fund value, nominee details, and more.

❤️ On-the-go updates and tracking: Users can easily update their personal and policy-related information on the app, such as contact details, bank information, and KYC documents. The app also provides a service token number for tracking the status of these requests.

❤️ Access to policy documents: Users can easily download and access important policy-related documents such as premium receipts, notices, paid certificates, and account statements.

❤️ 24/7 customer service assistance: khUshi acts as a virtual customer service assistant, ready to address any insurance-related queries and provide helpful reminders for policy renewals.

Conclusion:

The khUshi app by PNB MetLife is a game-changer in the insurance industry, offering a range of convenient and user-friendly features. With its easy login options, hassle-free premium payment, and real-time access to policy information, the app streamlines the customer service experience. Users can update their details on-the-go, track their requests, and access important policy documents seamlessly. With 24/7 customer service assistance, the khUshi app ensures that users are supported at all times. Download the app today to simplify and enhance your insurance experience.

No virus
No advertising
User protection

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Information

Official

File size： 95.00 M
Language： English
Latest Version： 2.0.3
Requirements： Android
Votes： 242
Package ID：
Developer： PNB MetLife

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Comment

David Cherian

Not user friendly at all. Tabs for policy details, premium payments etc should be available on the dashboard. There is no option to add my existing policies which are not linked to my account. Please check out the apps of other insurance providers as reference to improve on this app.

2024-02-27 02:35:58
Pradeep Narasimhaprasad

pitiful All of PNB metlife's IT systems suck big time..their websites are slow, payment systems are horrible and fail often during transactions, and their mobile app is no different. Tried getting a OTP for mobile change, & it never came to either phone or email. Tried uploading pdfs - even a simple pdf is treated as an error (protected). PNB needs to get its act together if it wants to retain customers. would have given minus 5 but play store doesn't allow

2024-02-26 06:31:00
hemachandra s

I tried registering multiple times also resetting password as well, but am unable to login. MetLife has to improve online experience and am dissatisfied with their app and online transaction. Worst part is no proper response to service request as well. I have requests pending from years without resolution. I am waiting for lockin to get over to close all my investments

2024-02-26 01:32:38
ANI Roy

Very poor app functionality - once an option is selected, it doesnt allow you to select a different option, unless we log out and log back in to the app. Extremely frustrating user experience

2024-02-26 00:59:21
A Google user

This application really sucks, keeps hanging and unresponsive most of the time and takes hell of a time to login and to do the online payments. And still it fails the online transactions every time. PS- Tried online payment with 3 different cards at 4 different dates and within the office timings.

2024-02-25 22:42:56
Apurba Mukhia

This is the most useless app for the end user. Tried updating my bank account a couple of times and at the end of each process the app says "Unable to process request, check after some time." This app is kept in mind to create a huge wall so that investors cannot escape as all policy related matters are to be done only through this app and there is no alternative. The CS executive will not even acknowledge that the app is not working.

2024-02-24 23:05:55