The new Bouygues Telecom application is an all-in-one, easy-to-use app that provides quick identification through facial recognition or fingerprint. It allows users to easily view and access their consumption, bills, packages, and subscriptions on a customizable home screen. The app also offers real-time consumption monitoring, allowing users to add top-ups and options based on their consumption variations. Users can manage their packages and subscriptions, access a personalized online store for new subscriptions and equipment, and receive tailor-made assistance through instant messaging. The app provides permanent access to invoices, allows users to manage their WiFi settings, and offers a geolocation service to track the arrival and quality of service of Bouygues Telecom technicians.
The Bouygues Telecom application offers six advantages according to the content:
- All-in-one and easy to use: The application provides all essential information such as consumption, bills, packages, and subscriptions in one place. It also has a customizable home screen for easy access.
- Consumption monitoring: Users can track their consumption in real-time, whether at home, in France, or abroad. The application allows users to add top-ups and options based on variations in their consumption.
- Management of packages and subscriptions: Users can access detailed information about their own or loved ones' plans in the "Mylines" section of the application.
- Online store: The application offers a personalized choice of new subscriptions, suitable plans with new equipment, and bespoke options.
- Tailor-made assistance: Users can directly access assistance services and instant messaging through the application. The Mobile Assistance feature helps in case of a misplaced phone, and the MyBboxAssistant guides users in driving, installing, or troubleshooting their Bbox.
- Permanent access to invoices: Users can download or view their invoices anytime, anywhere. They can also pay their last bills through the application.
Additionally:
- The application allows users to personalize their WiFi password and share it with others through the "ManagemyBbox" space.
- Users can geolocate their Bouygues Telecom technician, track their arrival in real-time, receive notifications of any delays, and evaluate the quality of the intervention directly from the application.
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