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my Excitel

Category： Productivity Date：2023-11-28

Rating： 4.2

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Download for Android

Introduction

Introducing My Excitel App - the ultimate solution for hassle-free online payments, DIY troubleshooting, issue reporting, and more. With just a few clicks, you can make quick and easy payments, track the progress of your service requests, and chat live with our support agents for immediate assistance. Compare your current plan with the best available options to save money, update your contact details effortlessly, and access and download invoices at your convenience. Plus, we even offer door-to-door cash payment collection and value your feedback on how we can improve our services. Click to download now and experience the convenience firsthand!

Features of this App:

- Quick Online Payments: Users can easily make online payments through the app, providing a hassle-free payment experience.

- Step-by-step DIY Troubleshooting: The app offers easy solutions to common internet issues, allowing users to troubleshoot problems on their own.

- Issue Reporting and Progress Tracking: Users can report an issue through the app and track the progress of its resolution, making it convenient and transparent.

- Live Chat with Support Agents: Users can chat with support agents through live chat, enabling quick assistance and resolving queries in real-time.

- Compare and Save: The app provides a feature to compare the user's current plan with the best available plans, helping them find a better deal and potentially save money.

- Invoicing and Payment Collection: Users can view and download their invoices and even request payment collection through the app, providing a convenient billing service and door-to-door cash payment option.

Conclusion:

With myExcitel App, users can enjoy various convenient features like quick online payments, step-by-step troubleshooting, issue reporting, live chat with support agents, plan comparison, invoicing, and payment collection. The app aims to provide users with a hassle-free and efficient experience when dealing with their internet service. By offering these features, the app ensures easy access to support, cost-saving opportunities, and streamlined management of billing and contact details. Download the myExcitel App now for a seamless internet service experience.

No virus
No advertising
User protection

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Information

Official

File size： 10.11 M
Language： English
Latest Version： 3.1.2
Requirements： Android
Votes： 73
Package ID： com.scaleforce.mobile.myexcitel

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Comment

deep rawat

I regret to share my disappointing experience with Excitel broadband. Despite discontinuing the service, my security deposit remains unpaid well beyond the stipulated timeframe. Customer service has been unresponsive, and the company has failed to uphold agreed-upon timelines. Consider this before choosing Excitel to avoid potential financial inconveniences.

2024-01-09 07:42:18
Jitin Sukhnani

Pathetic Customer Care team They are not able to resolve the issues, instead just keep repeating standard script of asking to restart the router and asking for color of lights router is showing and later blame it on router instead of resolving the technical issue. A big no no recommendation. Update as 14/11/2023 Services have become more pathetic with unprofessional ground team, customer service representative and social media team, I wish I could reduce the rating to zero stars.

2024-01-06 17:29:55
Adrin Pf

Worst app ever, cannot raise a ticket. If the excitel in not working the app dosent work ..how would u expect me to contact and resolve this issue.

2024-01-06 10:42:02
Ravi Kumar Mittal

Highly Disappointed. Very poor service. It has now been a month, but neither they reply on the request nor they resolved it.

2024-01-05 15:54:21
Glamour Sonipat

Very poor service. They give the connection by making a wrong commitment and then say that the staff who had made the commitment has gone, what to do now, then by putting the number on the IVR, they torture by making 50 calls a day. The helpline number lady says that you should supply the router to us yourself and then the calls will stop. It seems as i have committed a sin by taking a connection from them. I am ashamed of myself for choosing this when there were so many options.

2023-12-31 14:29:08
pradeep kumar A M

Worst after sales/invoice support. The level of enthusiasm and number of follow uos done during giving new connectivity is not at all visible when giving service and support here....

2023-12-26 10:10:45