西铁行

西铁行 is the official mobile app from China Railway Xi'an Bureau Group designed to simplify rail travel by combining ticketing, station services and onboard conveniences in one place. It lets users search schedules, buy tickets 24/7, choose seats and manage multiple contacts while also offering extras such as luggage handling, lounge access, greeting services and gift delivery at stations. Onboard meal ordering and regional station food options make long journeys more comfortable, and enterprise tools cover courier needs and freight tracking. For travelers and business users who want a single, practical companion for rail trips, 西铁行 brings convenience and useful extras together.

Key Features

⭐ 西铁行 provides 24/7 online ticket purchasing with seat selection and support for multiple contacts.

⭐ New health check-up appointment booking lets users schedule medical exams directly through the app.

⭐ Station services include luggage handling, business lounge access, greeting services and gift or flower delivery to stations.

⭐ Onboard options such as in-seat meal ordering and timely food delivery improve comfort on long journeys.

⭐ Enterprise features offer same-day courier handling and a business promotion portal for corporate needs.

⭐ Freight tracking enables quick monitoring of shipments and delivery details.

Advantages

✅ Consolidates ticketing, station and onboard services into a single, easy-to-use interface.

✅ Streamlines business travel with courier support and enterprise resource connections.

✅ Enhances passenger experience through in-seat meals and regional station food choices.

✅ Joining the membership program provides exclusive benefits, discounts and priority reservation options when using 西铁行.

Disadvantages

❎ Some station-level services and deliveries depend on local availability and may not be offered at every location.

❎ Certain enterprise or courier functions may require additional setup or verification before use.

❎ Although recent updates addressed several issues, occasional bugs or service interruptions can still occur.

Development Team

Developed and maintained by China Railway Xi'an Bureau Group Co., Ltd., the app is an official mobile offering from the bureau focused on improving passenger and enterprise rail services.

Version Information

The latest update introduces health check-up appointment booking and fixes several known issues to improve overall performance and user satisfaction.