WhatsApp Business

WhatsApp Business is a platform developed by Meta that allows businesses to establish a presence on WhatsApp and communicate more efficiently with customers. Users can have both WhatsApp Business and WhatsApp Messenger installed on the same phone with separate phone numbers. In addition to the features available in WhatsApp Messenger, WhatsApp Business offers a business profile to provide customers with valuable information, messaging tools like away messages and greeting messages, support for landline or fixed numbers, the ability to run both apps on the same phone, and the option to respond to customers from a computer using WhatsApp Web. The app includes all the features of WhatsApp Messenger, such as multimedia messaging, group chat, and offline messages. However, once you restore chat backups from WhatsApp Messenger to WhatsApp Business, you cannot restore them back to WhatsApp Messenger. Feedback, questions, or concerns can be directed to WhatsApp via email or Twitter.

WhatsApp Business, a software developed by Meta WhatsApp Business, offers several advantages for businesses:

- Business Presence: It allows businesses to establish a presence on WhatsApp, making it easier for customers to find valuable information about the business, such as its website, location, and contact details.

- Efficient Communication: The software enables more efficient communication with customers through features like Away messages and Greeting messages. Away messages can be used to inform customers when the business is temporarily unavailable, while Greeting messages can be used to send introductory messages to customers when they first message the business.

- Landline/Fixed Number Support: Businesses can use WhatsApp Business with a landline or fixed phone number, and customers can send messages to that number. The verification process allows businesses to receive the verification code through a phone call.

- Coexistence with WhatsApp Messenger: If businesses have separate business and personal phone numbers, they can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, registered with different numbers.

- WhatsApp Web: Businesses can efficiently respond to customers' messages directly from their computer's browser using WhatsApp Web.

- Feature Compatibility: WhatsApp Business includes all the features available in WhatsApp Messenger, such as multimedia messaging, free calls, free international messaging, group chat, offline messages, and more.

For feedback, questions, or concerns, users can contact WhatsApp Business via email or Twitter.